See what our customers say about us
I would just like to say that every visit I've had to Trueskin has been amazing the staff are friendly and very accommodating and I would recommend trueskin to a friend and I look forward to my next visit to Trueskin.
I had botox last month (my first time) and was a bit nervous beforehand. I should not have worried, the Doctor was a star! He explained in detail what would happen, what results to expect, any possible side effects etc and put me completely at ease. Am totally thrilled with results and will definitely be returning in 6 months for more!
My therapist Carly was very friendly, but also very professional, I had every confidence in her. The clinic was spotless and smart. I would recommend this clinic to a friend.
Mrs. A. F.
I find the therapists knowledge is really comprehensive and covers more than just skincare; showing an interest in my diet and lifestyle.
The therapist (Nicole) was excellent. She was very knowledgeable and quick with the treatments. The offer that I took was excellent and am very happy that I did it!
I went to true skin Bluewater for laser treatment. All the staff were helpful and made you feel comfortable. Would recommend to a friend!
Therapist was very nice and helpful and answered all my questions. Very happy with service.
The products and treatments are first class. I have noticed a big difference in my skin since I have been using the products and having the treatments.
The treatments on offer are not necessarily pleasant and relaxing but are effective. The staff are pleasant and professional.
Great service and results. Getting compliments from people. I recommended my husband already and will have my parents come round too.
Mrs. S K
The therapist was so friendly, she explained everything in detail and made me feel at ease during my treatment. Fantastic.
Mr. M B
I had an excellent first consultation and bought four of the recommended products. A follow up consultation showed marked improvement in my skin, particularly with UV damage, redness and lines. I love the products!
Very friendly and helpful staff who give good, solid advice. Also, results. After my treatment my skin felt softer and smoother - a notable difference.
I have had a number of MDA facials at other clinics and the facials I have had at Trueskin are by far the most thorough and its the first time I have seen results since having MDA. I also think the skin analysis service is great and good to see your skin pre and post treatment to see the results (especially as some people tend to forget the condition of their skin pre treatment)
The main reason that I like Trueskin is that I have seen how much my skin has improved since ive started to use your product; and I also know that not everything that suits my skin will suit others, but the fact that in your clinic you do skin test for everyone and you will suggest what is best for every individual; which in my opinion is something that every skin care clininc should do:)!!
Being treated in a pleasant ordinary way with an element of selling involved but not pressurised which would turn me off to anything said. I liked the fact that things were pointed out all the time but no pressure involved. At my age I like to be pointed out the benefits but any pressure would immediately turn me off a product. I can decide for myself whether or not to buy.
I work nearby and think it is a really new and interesting way of looking at skincare. I have already seen a difference and so am happy to recommend the services & products.
I've recommended Trueskin to my friends because how fantastic the products are because they actually work, unlike other brands I have used.
Why do I like Trueskin? The caring attitude of the staff and the follow up care. The clear explanations of how the treatments work and the benefits of the treatments and which treatment is best suited to you.
Friendly therapists and good products sold and used in facials, good prices.
I really like the skin analysis - in the past I have been told I have different skin types depending on the salon I have been to whereas you can actually see the results for themselves at Trueskin. Plus the products you offer are fantastic and not readily available on the high street
I have tried so many products on my skin but nothing has quite worked like the Trueskin products have for me. The service was a bonus.
Ms. S. S.
Honest advice from the therapist, the fact that they all practice what they preach and have great skin, the no obligation free consultation so that you can make up your own mind
Very pleased with treatment received and impressed with staff who have very good interpersonal skills.
Fantastic customer service and a in-depth consultation. The treatment was really relaxing.
Very professional therapists yet still very friendly and approachable. Are not guilty of overselling. I had a microdermabrasion and a dermaroller treatment. I found the dermaroller fairly uncomfortable but the results were truly amazing. Several of my friends commented on how good my skin looked and what had I done to it. However I think the treatment itself would be better if the therapists advice the clients to use Emla cream on the face before having it done which would reduce the discomfort.
I had bad acne scarring on jaw line which left me with deep scars that were easily congested I required monthly extraction facials as the blackheads formed quite quickly. I have had a number of MDA facials at different clinic in the past and not only have the results with Trueskin been the best, their prices are also very affordable. The therapists at Trueskin are by far the most thorough and professional I have dealt with. The are extremely helpful with recommending the best products for your skin type.
Seeing my skin under the microscope pre-treatment was quite an eye opener (i.e. dehydration, pigmentation, fine lines, scarring etc) and am looking forward to seeing the difference after my last facial in a couple of weeks. I have had 2 courses of 6 facials in total and that has been sufficient. There is no longer congestion on my jaw line and the thick scar tissue has been smoothed out. I would highly recommend Trueskin to everyone.
I am only into 2 of 6 treatments but so far my experience has been good. There is an element of sales talk about the products that might benefit your treatment but I have not experienced any pressure, you are free to make your own commitment to any further purchases. The treatments I have received have been pleasant, relaxing and hopeful, as I say only 2 of the 6, yet experienced, threid vein and rejuvenation results yet to be determined.
Great products and results with trueskin! Easy to use. Very friendly staff.I have already recommended other people.
I visited Trueskin a few months ago after coming across them in Bentalls Department store, Kingston. Trueskin offer a free skin analysis using a scanner (similar to ones on the TV makeover programs). I found the results of the scan really interesting because in the past I have been told conflicting information from other beauty clinics about what type of skin I have. At the end of the analysis I got a print out of the results ( skin type, number of wrinkles (not so good to know :)), bacteria levels (thankfully this was very low) etc). On the back of the analysis the therapist recommended products & treatments that would improve the condition of my skin and suggested that I come back for a review in a few months. I've been using the dermaquest B5 serum which is very hydrating and my skin feels and looks great. I need to go back for my review in a couple of weeks but given my experience to date I would definitely recommend Trueskin as the service, products and staff were fantastic.
I've suffered from acne most of my life and I have tried many different types of products with no result. Then I remembered that a friend of mine had a treatment for her skin problem at Trueskin. She talked very positively about their professionalism and she is so happy about her perfect looking skin. So I made an appointment with Trueskin. First you go to a free consultation where they find out which treatment is best for you. After the treatment I was recommended to use their products Dermaquest which are easy to use and the result is perfect! My skin is clean and looks amazing, I'm so happy. The treatment and product from Trueskin is well worth the money, and I have never before had so beautiful looking skin. So I can warmly recommend Trueskin to everybody with any kind of skin problem.
The staff on the stand were very knowledgeable and didn't push me into buying anything they were very attentive and advised me on different things I have since had a skin peel and been using one of the cleansers i was recommended and my skin feel and looks so much better
Very professional service, good range of treatments.
In visiting this business, I received a good welcoming. The environment is neat/clean, the atmosphere is peaceful, and my presence was respected. In relation to the advices and informations, the staff(s) paid a professional attention to my requirements and gave an in-depth explanation to my enquiries. The reason for my appointment was also fulfilled. On that basis, I would recommend it to anyone. I look forward to my upcoming appointment.
Ms.S.Samuelles, Bluewater Medispa
I recently was shopping in Bluewater when I saw a sign to the new 'True Skin Medispa'. I was looking to book a spa trip for a few girlfriends anyway and so to find one in Bluewater was PERFECT! I had a look around the spa with a really friendly staff member (her badge said Lisa) who was an expert with great knowledge of all the treatments the spa offers! Seeing as I was there I took advantage of their free skin consultation and also squeezed in a Microdermabrasion facial! Needless to say...I will be returning!
HollieG, Bluewater Medispa
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Book your free consultation or call us on 0845 299 6696 to find out what we can do for you!
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BENTALLS DEPARTMENT STORE
Cosmetics Floor, Wood Street, Kingston Upon Thames, KT1 1TX
FENWICK DEPARTMENT STORE
39 Northumberland Street, Newcastle Upon Tyne, Northumberland NE99 1AR
BLUEWATER SHOPPING CENTRE
West Village, Greenhithe, Kent DA9 9ST